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FAQ


1.Lead Time and Delivery Days

A) Produce Box Printing = Approximately 14 days after artwork and production approvals


 B) Produce Sticker Label = Approximately 7 Days after artwork and production approvals

2.Payment and Account Number

Only payment made at the Official Company Accounts are Accepted

 

A) All Box Prints (Rainbow Printing Co., Ltd.) = Account...


 

B) All Sticker Label Prints (Leader Label Co., Ltd.) = Account...

3.First PO Credit Term

1. First Purchase Order are only made with cash deposit

= Cash Deposit 50% and another 50% no less than 1 working day before the delivery date

= Cash Deposit 100% to earn Free Plate Promotion!! (visit RL Promotion Page)

2. For future credit term requests. Please fill out our Credit Term Request Form and make at least a full year business transaction with us.

4.Credit Term Request Process
Please make at least a full-year business transaction with us with no late payment incidents. Fill out our Credit Term Request Form completely.
5.Ready to Ship Box and Label for sale
Currently, we do not offer the service of ready to ship box prints and label prints

6.Special Printing Option

We have plenty of printing options to make your product stands out or appear your way. Examples :

  • Vanish Coating Waterbased  UV and Glazing
  • Lamination of OPP Clear and Matte
  • Kill Adhesive
  • Back Die-cut
  • Hostamp Foil Silver, Gold, and Color
  • Print Both Sides
  • Run Number, and
  • A lot more Etc.
7.Free Design

Free design promotion**

Only under the condition of complete the production process and full payment made.

8.Follow and Track

You may always ask our Customer Service Department via phone, line, or email.

Phone :  090-890-7769

Line : @rlprinntinng

Email : digital_sale@rainbowgroup-thai.com

9.Order Process

1. Repeated Old Artwork Order

  • 1.1 Place purchase order to our marketing department
  • 1.2 After you receive our reply with confirmation, please specify your desire delivery date.

2. First time New Artwork Order always need to contact our Marketing Department to open a new customer profile.

 

Phone :  090-890-7769

Line : @rlprinntinng

Email : digital_sale@rainbowgroup-thai.com

10.Price for Paper Box and Label Sheet Smaller than A4 Size

Price varies across different packaging printing, size, and quantity.

  • Visit our link to see the cheap Paper Box starting price and MOQ at Box SKU Page
  • Visit our link to see the cheap Label Sticker price and MOQ at Sticker SKU Page
11.Print File Preparation

The accepted and usable print files are:

1. File .ai from Illustrator. It is the program for printing layout purposes,

2. File .eps. Similar to file .ai

3. File .pdf from other programs. It is for verification process.

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